我國液位計(jì)產(chǎn)業(yè)發(fā)展需加強(qiáng)服務(wù)意識(shí)
閱讀：305發(fā)布時(shí)間：2013-9-25
中文版：技術(shù)的普及令液位計(jì)產(chǎn)品的使用率逐漸提高，從而令部分液位計(jì)產(chǎn)品在行業(yè)的深度應(yīng)用中達(dá)到飽和。在經(jīng)歷了液位計(jì)產(chǎn)業(yè)的由興轉(zhuǎn)衰，由物以稀為貴到產(chǎn)能過剩后，我們對(duì)儀器儀表行業(yè)早就開始未雨綢繆，恐怕出現(xiàn)相同的光景。未來，當(dāng)液位計(jì)產(chǎn)品的應(yīng)用無處不在時(shí)，銷售產(chǎn)品已不是廠商們發(fā)展企業(yè)的重點(diǎn)，而是要將使用液位計(jì)產(chǎn)品后的各項(xiàng)服務(wù)進(jìn)行下去。在液位計(jì)產(chǎn)品的使用中具有“全生命周期"的概念，通俗地講就是從液位計(jì)產(chǎn)品的使用開始到它報(bào)廢為止就是該產(chǎn)品的全生命周期。而全生命周期的服務(wù)則是廠商將產(chǎn)品賣給客戶起就要負(fù)責(zé)產(chǎn)品的維護(hù)維修，包括液位計(jì)產(chǎn)品的使用和修理，以及技術(shù)的培訓(xùn)等。儀器儀表行業(yè)中的服務(wù)類似于消費(fèi)類行業(yè)，但是，與之區(qū)別又顯而易見。消費(fèi)類行業(yè)只會(huì)為客戶的液位計(jì)產(chǎn)品進(jìn)行維修，而且具備全生命周期服務(wù)的極少。而儀器儀表行業(yè)的客戶服務(wù)不僅包括產(chǎn)品故障后的維修，也包括了日常使用中的維護(hù)和保養(yǎng)，更包括了在故障發(fā)生前就預(yù)見生產(chǎn)中的各種情況，將損失降到zui低。曾幾何時(shí)，國產(chǎn)品牌與品牌在售后服務(wù)上存在一定差距。國產(chǎn)品牌在維修速度、備品備件的更換速度和維修費(fèi)用方面都略勝于品牌。隨著中國市場(chǎng)的日益重要，國外品牌的“本地化"戰(zhàn)略不斷增強(qiáng)，特別是在中國建立工廠后，維修中的時(shí)間問題自然就消失了。與此同時(shí)，國外品牌的液位計(jì)生產(chǎn)廠商正在將售后服務(wù)及培訓(xùn)收費(fèi)的概念帶入國內(nèi)，隨之其在中國的服務(wù)能力也大幅度提高，服務(wù)也就成為了液位計(jì)產(chǎn)業(yè)的下一個(gè)競(jìng)爭(zhēng)點(diǎn)英文版：The use of technology to the liquid level gauge product rate increased gradually, so that the liquid level meter depth application part of products in the industry of saturated. After the liquid level meter industry from prosperity to decline, a rarity to overcapacity, the instrumentation industry began to save, I'm afraid the same scene. Future, when applications are ubiquitous level meter products, mainly selling products is not the manufacturers of development of enterprises, but to each service will use the level meter products after. With the concept of "life cycle" use products in the level, a popular way of product from the beginning to the level it 4croaks is the entire life cycle of products. And the whole life cycle of the service is the manufacturer to sell products to customers is responsible for product maintenance repair, including the use of liquid products and repair, and technical training etc.. The instrumentation industry in the service is similar to the consumer industry, but also obviously, and the difference between. Consumer industry will only for customer level gauge repair products, very few and have the full life cycle service. The instrumentation industry customer service includes not only the product failure after the repair, but also including the daily use and maintenance, including before failure predicted various situation of production, to minimize the loss. Only a short while ago, domestic brands and international brands have certain disparity in the after sale service. Domestic brands are little more than the replacement speed repair speed, spare parts and repair costs of international brand. With the growing importance of Chinese market, foreign brands of "localization" strategy constantly enhanced, especially set up factories in China, the problems in the repair time disappear. At the same time, the level of foreign brands of meter manufacturers are customer service service concept and training fees into the country, then its Chinese service ability is greatly improved, the service has become a competitive level meter industry
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